Computer Services

At LIVE IT we offer a full range of Information technology services. We live it so you don’t have to.

We offer a wide range of Computer Services. From IT Consulting to Cloud Computing, we are a solutions provider. Our Consultants and Engineers have many years of real world industry experience, working on systems of all different types and sizes. If you have something IT related that you need, call us to speak with one of our representatives today. If you can dream it we can help you make it a reality.

Cloud Computing Service Provider

LIVE IT can provide “Cloud-based Solutions” such as access to particular software applications, virtual servers and network infrastructure. The need for Cloud Computing Service Providers has evolved from the increasing costs of specialized software and infrastructure that have far exceeded the price range of small to medium-sized businesses. Along with the growing complexities of software it has led to huge costs in distributing the software to end-users.

Through Cloud Computing Service Providers the complexities and costs of such hardware and software can be cut down. In addition, the issues of upgrading have been eliminated from the end-firm by placing the onus on the Cloud Computing Service Provider to maintain up-to-date services, 24 x 7 technical support, physical and electronic security and in-built support for business continuity and flexible working.

Disaster Recovery and Preparedness

LIVE IT can provide “Disaster Recovery solutions.”  Disaster Recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology, infrastructure, and systems following a natural or human-induced disaster. Disaster recovery focuses on the Information Technology or technology systems supporting critical business functions, as opposed to business continuity, which involves keeping all essential aspects of a business functioning despite significant disruptive events.

LIVE IT can provide “Preparedness” solutions which refers to a very concrete research based set of actions that are taken as precautionary measures in the face of potential disasters. Preparedness is an important quality in achieving goals and in avoiding and mitigating negative outcomes. “Disaster Preparedness” defined by the UN is involving “forecasting and taking precautionary measures prior to an imminent threat when advance warnings are possible.” This includes not only natural disasters, but all kinds of severe damage caused in a relatively short period. Preparedness is a major phase of emergency management.

Computer and Network Security

LIVE IT can provide “Computer and Network Security solutions.” Also known as cyber security or Information Technology security. A security solution is the act of protecting  information systems from theft or damage to the hardware, the software, and to the information on them, as well as from disruption or misdirection of the services they provide. This includes controlling physical access to the hardware, as well as protecting against harm that may come via network access, data and code injection, and due to malpractice by operators, whether intentional, accidental, or due to them being tricked into deviating from secure procedures.

Backup Solutions

LIVE IT can provide “Data Backup Solutions.” In information technology, a backup, or the process of backing up, refers to the copying and archiving of computer data so it may be used to restore the original after a data loss event. Backups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. The secondary purpose of backups is to recover data from an earlier time, according to a user-defined data retention policy. Backups represent a simple form of disaster recovery, and should be part of any disaster recovery plan. Backups by themselves should not be considered a complete disaster recovery plan. One reason for this is that not all backup systems are able to reconstitute a computer system or other complex configuration such as a computer cluster, active directory server, or database server by simply restoring data from a backup.

Custom Software and Mobile Apps

LIVE IT can provide “Custom Software Solutions” (also known as bespoke software or tailor-made software) This software is specially developed for a specific organization or user. As such, it can be contrasted with the use of software packages developed for the mass market, such as commercial off-the-shelf (COTS) software, or existing free software. Since custom software is developed for a single customer it can accommodate the customer’s particular preferences and expectations.

Custom software may be designed in stage by stage processes, allowing all nuances and possible hidden dangers to be taken into account, including issues which were not mentioned in the specifications. The first phase of the software development process may involve many departments, including marketing, engineering, research and development and general management.

Large companies commonly use custom software for critical functions, including content management, inventory management, customer management, human resource management, or to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS software packages offering the required functionality became available.

Custom software development is often considered expensive compared to off-the-shelf solutions or products. This can be true if one is speaking of typical challenges and typical solutions. However, it is not always true; custom software development by a reputable supplier is often a matter of building a house upon a solid foundation and, if managed properly, it is possible to do this quickly and to a high standard.

Computer and System Consulting

LIVE IT can provide “Computer / System Consulting” (also called Information Technology Consulting) This activity focuses on advising organizations on how best to use information technology in achieving their business objectives. In addition to providing advice, Information Technology consultants often estimate, manage, implement, deploy, and administer Information Technology systems on behalf of their clients organization – a practice known as “Outsourcing”.

Project scoping and planning

The usual problem is that a business owner doesn’t know the detail of what the project is going to deliver until it starts the process. In many cases, the incremental effort in some projects can lead to significant financial loss.

Project management support

The most successful business projects are always those that are driven by an employee who has the authority, vision and influence to drive the required changes in a business. It is highly unlikely that a business owner (decision maker or similar) will realize the changes unless one has one of these people in the employment. However, the project leadership role typically requires significant experience and skills which are not usually found within a company focused on day-to-day operations. Due to this requirement within more significant business change projects/programs, outside expertise is often sought from firms which can bring this specific skill set to the company.

  • IT consulting skills
  • An IT consultant needs to possess the following skills:
  • Advisory skills
  • Technical skills
  • Business skills
  • Communication skills
  • Management skills
  • Advisory language skills
  • Business and management language skills
  • Technical language skills

Managed Computer Services

LIVE IT can proved “Managed Services Solutions” and “Outsourcing” on a proactive basis.

The management responsibilities, functions and a strategic method for improving operations and cutting expenses is looked after by the managed service provider. Managed Services is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.

Remote Administration and Help Desk

LIVE IT can provide “Remote Administration and Help Desk Services Solutions.” This refers to any method of controlling a computer from a remote location.

Software that allows remote administration is becoming increasingly common and is often used when it is difficult or impractical to be physically near a system in order to use it. A remote location may refer to a computer in the next room or one on the other side of the world

Cabling

LIVE IT can provide “Structured Cabling” design and installation. This is governed by a set of standards that specify wiring data centers, offices, and apartment buildings for data or voice communications using various kinds of cable, most commonly category 5e (CAT5e), category 6 (CAT6), and fiber optic cabling and modular connectors.

These standards define how to lay the cabling in various topologies in order to meet the needs of the customer, typically using a central patch panel (which is normally 19 inch rack-mounted), from where each modular connection can be used as needed. Each outlet is then patched into a network switch (normally also rack-mounted) for network use or into an IP or PBX (private branch exchange) telephone system patch panel.